Latest Blog Posts
Practical Ways For The Solopreneur To Beat Procrastination
“Procrastination sucks!” is what some people say after experiencing the negative consequences of their unproductive behaviour. As solopreneurs, we are not immune to procrastination’s seductiveness,
Practical Strategies For Employee Motivation in Client-Facing Roles
Working in client-facing roles can be challenging, as employees have to deal with a wide range of clients, deadlines, and expectations. However, with the right
Delivering Stellar Service Workshop
Organisations and businesses must prioritise delivering top-notch service to provide exceptional customer and client experiences. This approach should start from the top. Join us on
Tips To Help You Win At Customer Service
Here are five (5) tips to help you win at customer service. Tip 1 – Believe in Yourself Dealing with customers can be unpredictable, as
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A customer service enthusiast, trainer, and Life Breakthrough Coach helping businesses build knowledgeable and successful teams to grow and maintain their loyal customer base.