Organisations and businesses must prioritise delivering top-notch service to provide exceptional customer and client experiences. This approach should start from the top. Join us on

Make sure to save the dates of  18 November and 5 December in your calendar, as we have two exciting events planned for 2023 that

Young entrepreneurs in the Virgin Islands, ages 18 to 21 years, this one is for you! Join me, Monica S. Creque, for a customer service

For customers and clients to consistently receive exceptional experiences while conducting business, organisations must embrace the concept that customers and clients deserve quality service. This

Anyone who works at the front desk has an essential job as they are the voice and face of the organisation. To ensure your front

Do you have a big dream that you desire to see accomplished but need help figuring out how to achieve success? Or have you set

Join us on 22 October 2022 for MSC Consultancy virtual workshop via Zoom, “Skill Development for Receptionists and other Front desk Workers”. Receptionists, front desk

Let’s face it, interacting with customers is not always pleasant. Our interactions can leave us drained and stressed. In addition, customers’ expectations of us vary,