For customers and clients to consistently receive exceptional experiences while conducting business, organisations must embrace the concept that customers and clients deserve quality service. This
Anyone who works at the front desk has an essential job as they are the voice and face of the organisation. To ensure your front
Join us on 22 October 2022 for MSC Consultancy virtual workshop via Zoom, “Skill Development for Receptionists and other Front desk Workers”. Receptionists, front desk
Let’s face it, interacting with customers is not always pleasant. Our interactions can leave us drained and stressed. In addition, customers’ expectations of us vary,
A customer service enthusiast, trainer, and Life Breakthrough Coach helping businesses build knowledgeable and successful teams to grow and maintain their loyal customer base.